Don’t worry if you are wondering, “Why is my Canon Scanner Not Working?” Many customers have scanner problems following system updates, fresh installations, or even prolonged use. When your Canon Scanner Not Working, it can be really annoying, whether you’re trying to scan a paper for work or save priceless pictures. We’ll go over the emblematic grounds of your Canon printer’s scanner malfunctioning in this post, along with solutions.
Typical Causes of your canon scanner does not work
1. Make sure everything is plugged in and switched on first.
Even though it may seem obvious, double-check all physical connections before proceeding to more intricate troubleshooting.
Make sure your Canon printer and scanner are properly connected and turned on. If using a USB connection, try a different computer port. When utilizing wireless connections, confirm that your Wi-Fi is dependable and that the printer is connected to the same network as your device.
Make sure the installation is complete if you recently utilized Ij start canon to set up your printer. Sometimes missing a driver or software update can cause connectivity issues.
2. Confirm that the drivers have been installed appropriately.
One of the most common reasons why Canon scanners malfunction is outdated or missing drivers. Your operating system can interact with the hardware of your Canon printer and scanner thanks to these tiny software programs.
To update or verify your drivers:
- Go to Canon’s official support website or click “Start Canon.”
- Enter the printer model to get the new drivers and software.
- Once the software has been installed, restart your computer.
- In your system options, macOS users might additionally need to activate scanning permissions.
3. Is the Canon printer scanner still not working after updating Windows?
It’s likely that a recent Windows or macOS upgrade has caused your Canon printer scanner to stop functioning properly. Sometimes, system updates that disagree with the printer software that is currently in use can cause scanning problems.
Here’s what you can do:
- Remove the current Canon software using the Control Panel (Windows) or Applications (macOS).
- Get the latest version again from the Canon website.
- Restart your computer and try the scanning again.
- Make sure you choose the appropriate version for your operating system to ensure compatibility.
4. Configurations for firewalls and antivirus software
Your firewall or antivirus software may occasionally block the scanner from connecting to your computer, particularly if your computer is networked. To check if that’s the reason, turn off your firewall or antivirus program for a while.
- Add a firewall exception for your Canon software if disabling it resolves the issue.
- To keep your antivirus software safe, reactivate it.
5. The scanner is not recognized by the network.
Your network settings may be the problem if your Canon printer scanner isn’t working while you’re utilizing Wi-Fi. Setting up a network is essential for wireless scanning.
Troubleshooting steps:
- Verify that the IP address stored in your scanning program corresponds to the one on your scanner.
- To confirm network capability, try scanning from the printer’s control panel.
- To reconnect the scanner to your network, repeat the wireless Canon Printer Setup procedure if required.
- Restart your router and reconnect the printer and scanner if your operating system indicates that they are “offline.”
6. Take a Look at Canon IJ Scan Utility
Canon has a useful scanning tool called the IJ Scan Utility that makes scanning easier and helps find problems.
- To utilize it, launch the IJ Scan Utility from the programs or desktop folder.
- From the drop-down option, pick your Canon device.
- Run a test scan.
- Failure of the scan is a blatant sign of a driver or connectivity problem. Additionally, the tool can have built-in error messages that point you in the right direction.
7. The scanner works, but it is unable to save or send files.
Sometimes the scan completes, but when you try to email the file, an error notice shows up or the item isn’t saved where you anticipated it to be. Frequently, this can be resolved by changing your software’s settings.
Advice:
- Make sure you have permission to write to the target folder and that it is authentic.
- Try setting your desktop as a safe place.
- Change the Canon scanning utility’s email settings.
8. When to Get Expert Assistance
It could be time to get in touch with professionals or take your equipment to an authorized service centre if you’ve tried every troubleshooting method and your Canon Scanner Not Working still. Professional assistance may be necessary for internal hardware problems such a malfunctioning logic board or a defective scanner bed.
Concluding remarks
A Canon Scanner Not Working might cause unneeded stress and interfere with your workflow. Most problems, whether they are network problems or simple software changes, may be resolved with a little research. Always start with the basics: update your drivers, confirm your connections, and use Ij Start Canon to ensure that your Canon printer setup is complete.