Dealing with printer issues may be rather unpleasant, especially if your Canon printer refuses to accept a newly installed ink cartridge. Whether you’re working from home or printing out family photos, a damaged printer can spoil your plans. This blog post will walk you through the process of diagnosing and resolving a Canon Printer Not Recognizing Ink Cartridge issue to guarantee smooth operation and continuous production.
Why is the ink cartridge not recognized by the Canon Pixma printer?
Before attempting any remedies, it is important to understand the potential causes of the Canon Printer Not Recognizing Ink Cartridge problem. Typical justifications consist of:
- Incorrect cartridge installation
- Cartridge connections that are dirty or broken
- Using an ink cartridge that has been refilled or is not authentic
- Firmware or software issues
- Cartridges that are empty or nearly empty are rejected.
These procedures are generally relevant regardless of the model, whether you have a Canon Pixma Printer that is having trouble recognizing ink cartridges or any other Canon series.
Methodical Solutions for the Canon Printer’s Ink Cartridge Not Recognizing Issue
1. Turn the printer on and off.
- Sometimes a simple restart will fix minor software problems. After turning off your printer and removing it from the power source, wait for about five minutes. Re-plug it and turn it on to see if the issue resolves itself.
2. Remove and replace the ink cartridges.
Open the printer’s front lid and carefully remove each ink cartridge. Carefully replace each one after a little wait, making sure it clicks firmly.
Advice:
- Keep your hands away from the copper contacts and print nozzles to avoid damaging them.
- Make sure each cartridge is placed in the proper slot.
3. Examine any protective tape.
- A tiny piece of safety tape protecting the printhead or contacts is frequently included with new ink cartridges. If this tape is not properly removed, the Canon printer will not recognize the ink cartridge.
- Make sure that any protective film or tape has been entirely removed before inserting a fresh cartridge.
4. Clean the cartridge’s connections
Dust or dried ink on the printer contacts or cartridge can impede communication. Use a lint-free cloth that has been lightly dampened with distilled water or isopropyl alcohol to gently clean:
- The cartridge’s copper-colored contacts
- The printer’s internal matching contact points
- Before putting the cartridges back in, let everything dry thoroughly.
5. Clear the Canon printer’s cache
A printer reset could be helpful if cleaning and reinstalling the ink cartridge doesn’t help your Canon printer recognize it. Here’s how:
Soft Reset:
- Disconnect the printer for 10 minutes after turning it off.
- Turn it on and plug it back in.
Factory Reset, or Hard Reset:
- Go to the printer’s screen and select the Setup Menu.
- Under Device Settings, select Reset Settings > Reset All.
Note: A factory reset will erase all settings, including wifi configurations.
6. Make Use of Original Canon Ink Tablets
- Canon printers are best suited for using genuine Canon ink. If you use refilled or third-party cartridges, the Canon printer will not recognize the new ink cartridge. Think about switching to a Canon original cartridge if you’re using a fake one.
- To find out more about compatible cartridges and how to purchase genuine supplies, visit ij.start.canon.
7. Update the firmware and drivers for the printer.
Outdated firmware can cause compatibility issues, especially when utilizing new cartridges. To provide an update:
- Look for your printer model on ij.start.canon.
- Get the most recent firmware upgrades and drivers.
- To install, adhere to the on-screen directions.
8. Use the Advanced Option to Avoid Cartridge Detection
- Pressing and holding the “Stop/Resume” or “Cancel” buttons for 5–10 seconds has helped some users get around cartridge detection. Sometimes this overrides the ink level detection, allowing the printer to keep printing.
Keep in mind that this is a workaround and may not work with all models. Use caution when utilizing it.
Final thoughts
The Canon printer’s inability to identify an ink cartridge is a common but solvable problem. If you follow the right steps, such as replacing the cartridges or updating the firmware, you should have little issue getting your printer to function again.
Whether your printer is a Canon Pixma or another brand that isn’t detecting ink cartridges, the methods outlined in this tutorial should help you resolve any issues. Make sure you’re always using genuine Canon supplies, maintain the cleanliness of your printer, and check ij.start.canon for the most up-to-date information. If your canon printer not working then you can check out our webpage to get the solution.