
When your Canon printer abruptly stops working, it might be inconvenient, especially if you’re rushed or need to print something right immediately. Thankfully, the majority of printer issues are widespread and can be resolved with simple troubleshooting. Whether your Canon printer is not printing at all, is displaying error messages, or is producing low-quality prints, this article will help you identify the underlying reason and fix the problem. We’ll go over the most frequent causes of a Canon printer not working in this article and offer you workable fixes.
Common Problems with Canon Printers and Their Fixes
1. The canon printer not responding or down
A prevalent problem encountered by consumers is when their Canon printer appears to be “offline” on their computer or network. To rebuild linking, start again router and printer.
Potential Reasons:
- Inadequate or Broken Network Connection: If your printer is Wi-Fi enabled, it may have disconnected from the network and show the canon printer not responding status. Similar to this, a loose or broken USB or Ethernet cable may be the cause of a wired printer.
- Incorrect Printer Settings: There may be problems because the printer is not configured as the default or because the print queue is out of date.
- Virus-ridden or outdated printer drivers: The printer may become unresponsive due to an outdated driver.
Resolution:
- Verify the Network Connection: Make sure your printer is linked to your Ethernet or Wi-Fi network correctly. If the Canon printer stopped working, restart the devices.
- Set as Default Printer: Go to “Devices and Printers,” open the control panel, and make sure the Canon printer is set up to print by default. In any other case, right-click and select “Set as Default.”
- Reinstall or update the printer drivers: Download the latest drivers from the Canon website and install them on your device. If drivers are already installed, you can try removing and reinstalling them to resolve any corruption issues.
2. Print quality issues, such as faded, blurry, or streaky prints
If your printouts are looking fuzzy, faded, or streaky, it might be your printhead or ink cartridges.
Possible Causes:
- Low Ink Levels: One of the easiest ways to improve poor print quality is to have low ink or toner levels.
- Dirtiness or printhead clogging: Over time, dried ink buildup can cause printheads to get clogged, which lowers print quality.
- Inaccurate Paper Type or Printer Settings: Using the wrong paper type or printer settings can also lead to poor print quality.
Resolution:
- Check the levels of ink: Use the printer’s control panel or computer software to check the ink levels. If the cartridges are low, replace them.
- Clean the Printhead: Use the printer’s built-in cleaning feature to get rid of the printhead. This is often found in the printer’s settings under “Maintenance”. If the automatic cleaning doesn’t work, a lint-free cloth and isopropyl alcohol may be useful for manual cleaning.
- Use the Correct Paper Type: Verify that the paper type you’re using is appropriate for a Canon printer and that the print settings in your software match the paper type.
3. Paper Clogging
Another frequent cause of a Canon printer not working is paper jams. If paper is not correctly loaded into the tray or becomes lodged inside the printer, this Canon printer stopped working issue may arise.
Potential Reasons:
- Inaccurate Paper Loading: Paper jams may result from improper paper loading.
- Using Wrinkled or Damaged Paper: Paper that has been ripped or folded can easily become lodged in the printer.
- Debris Inside the Printer: The paper route of the printer may get obstructed by dust, tiny items, or residual bits of paper.
Resolution:
- Eliminate Clogged Paper: After turning off the printer, carefully remove the stuck paper by opening the access panel. To prevent internal component damage, always adhere to the instructions in the printer handbook.
- Look for any debris: Examine the paper tray and print area for any loose pieces of paper or strange items. Frequent cleaning might help prevent subsequent obstructions.
- Proper Paper Loading: Before loading, make sure the paper is oriented appropriately and that the tray isn’t overfilled.
4. Messages and Error Codes
Error codes or warnings are commonly sent by Canon printers to indicate specific problems, such as a malfunctioning printer. These codes vary from model to model, but they typically signify issues with network connectivity, ink cartridges, or paper jams.
Typical Error Codes:
- E02: Shows that either the paper is not correctly loaded or the printer is out of paper.
- E03: Indicates a jam of paper.
- E05: Signals an incorrectly inserted ink cartridge.
Resolution:
- Refer to the printer’s instruction manual: Look for the exact error number in your printer’s user manual or on the ij.start.canon website to identify the issue.
- Start the printer again: Sometimes a quick restart may fix minor issues. Plug your printer back in and restart it after shutting it off and disconnecting it for a short time.
5. Unknown Ink Cartridge
After changing an ink cartridge, your Canon printer may occasionally display an error message indicating that the cartridge is not recognized.
Possible Causes:
- Incorrectly Installed Cartridge: If a cartridge is not installed correctly, the printer may not recognize it, which might result in a Canon printer malfunction.
- Ink cartridges that are not Canon: When non-Canon ink cartridges are used with Canon printers, recognition issues might occur.
Resolution:
- The cartridge Reinstallation: Carefully replace the ink cartridge after removing it. Verify that it fits properly in its slot.
- Use Canon’s Original Toner: To avoid incompatibilities, use genuine Canon ink instead of third-party cartridges.
- Clean the contacts on the cartridge: Over time, dust or ink buildup may block the cartridge’s contacts. Use a lint-free cloth to carefully clean them down before re-inserting the cartridge.
Final thoughts
Even though having a Canon printer malfunction might be frustrating, most issues can be fixed with the right troubleshooting. Whether it’s a simple paper jam, an outdated driver, or a connectivity problem, these common issues may usually be resolved without professional help.
Faq
Why is my Canon printer not printing even though it has ink?
Despite having enough ink, it can be the result of clogged nozzles, out-of-date drivers, improper settings, paper jams, or communication problems between the printer and your computer.
Why is my Canon printer not scanning or copying?
Even if the printer seems to be turned on and ready, issues with the connection, out-of-date software, wrong settings, hardware malfunctions, or blocked paper routes might cause scanning or copying to fail.
How do I connect my Canon printer to Wi-Fi if it is not working?
Restart both devices, reset the printer’s network settings, make sure it’s within range, update the firmware, and reenter your Wi-Fi credentials via the control panel on the printer.